Human Factors in Patient Safety

PgDip
Human factors

Course details

This inter-professional programme in Human Factors and Patient Safety is for all healthcare professionals involved in the care of acute hospital patients.

The aims of the programme are threefold and include the development of:

  • a comprehensive understanding of error, risk and safety in healthcare;
  • the social, cognitive and personal resource skills necessary to be safe and effective healthcare workers, team members and team leaders; and
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It is accredited by The National University of Ireland, the Nursing and Midwifery Board of Ireland (NMBI) and the Royal College of Surgeons in Ireland.

Masters in Human Factors in Patient Safety brochure 2020-2022 PDF | 7581.6 KB Register your interest Request a call back

The Postgraduate Diploma in Human Factors in Patient Safety is delivered over one year, is part-time and uses blended learning modalities. All didactic teaching is offered online and students can access it from home in their own time. All face-to-face sessions are workshop based and interactive.

Students undertake five taught modules of study worth a total of 60 credits. Students attend for two consecutive days every eight weeks. The fifth module - Research Methods requires attendance for four consecutive days.

Following the successful completion of the Postgraduate Diploma,you may opt to progress to the MSc in Human Factors in Patient Safety. The MSc consists of a 30 credit Advanced Research Methods and Dissertation module which culminates in a submission-ready empirical research or quality improvement article plus an extended literature review.

Candidates may exit with a Postgraduate Certificate in Human Factors in Patient Safety which is a minor award worth 30 credits.

Modules in Year 1

Error and Safety in Acute Healthcare In this introductory module, we take a systems perspective on the issue of patient safety. This is a foundation module, the seminal literature is explored in depth.
Personal Effectiveness and Non-technical Skills This module focuses on the factors that contribute to improving personal effectiveness and team performance in healthcare.
Leadership of Process and Quality Improvement In this module, the theoretical principles and the practical strategies behind QI are explored in depth.
Professionalism and Advanced Communications In this module, we explore the key areas of professionalism including relationships with patients and ethical practice. In addition, you are introduced to the principles and practice of advanced communication including shared decision-making, obtaining consent, open disclosure, breaking bad news and end of life care.
Research Methods The research methods training course will cover the full range of research methodologies including: experimental and quasi-experimental methods, quantitative descriptive/ observational research, qualitative and mixed methods research, pragmatic research approaches and research in process and quality improvement. Scholars will apply their skills to the development of a research protocol which will form the basis for their research dissertation.

Assessment

Formative assessment will include participation in classroom activities and group work. Summative assessment per module will involve:

  • a 2,000-word assignment
  • participation in a group project and presentation
  • a 300-word submission to a weekly discussion forum (n = 6-8 per module)

This programme will assist participants to:

  • Describe and interpret the major concepts, principles, theories and methodologies associated with human factors and its application to patient safety and display an ability to synthesise and critically appraise the evidence.
  • Identify and critically examine the specific person and system factors in hospitals which increase the risk of error and may impact patient safety.
  • Appraise the role of non-technical skills in supporting safe and effective patient care.
  • Utilise advanced communication and interpersonal skills to recognise and manage difficult situations arising from conflict with patients, relatives and colleagues.
  • Demonstrate proficiency in the use of the main interpersonal and communication skills and tools.
  • Recognise issues and circumstances in health care practice that raise potential legal liability and to utilise the frameworks necessary to analyse and critically evaluate errors in hospital practice.
  • Select and apply quality and process improvement methodologies toward developing applied solutions to healthcare problems.
  • Develop an idea into a comprehensive research strategy.
  • Demonstrate mastery of the main qualitative and quantitative tools and techniques of human factors research and investigation.
  • Champion and defend a systems perspective on risk and safety management in healthcare.
  • Endorse the priority of patient safety in healthcare and demonstrate personal support for efforts to understand and manage healthcare risk more effectively.
  • Staff Nurses and Clinical Nurse Managers graduating from the Postgraduate Diploma in Human Factors in Patient Safety may be entitled to a specialist Qualification Allowance, payable to nurses employed directly on duties in specialist areas appropriate to the qualifications.

Please note: the following dates are subject to possible COVID-19 restrictions but in the event that we are under social distancing guidelines the classes can be delivered online on the given dates.

  • M1: Error and Safety Day 1: Wednesday 2 September 2020
  • M1: Error and Safety Day 2: Thursday 3 September 2020
  • M1: Error and Safety Day 3: Wednesday 4 November 2020
  • M2: Personal Effectiveness and NTS Day 1: Thursday 5 November 2020
  • M2: Personal Effectiveness and NTS Day 2: Thursday 17 December 2020
  • M2: Personal Effectiveness and NTS Day 3: Friday 18 December 2020
  • M3: Leadership of Process and QI Day 1: Tuesday 5 January 2021
  • M3: Leadership of Process and QI Day 2: Wednesday 6 January 2021
  • M3: Leadership of Process and QI Day 3: Wednesday 3 February 2021
  • M4: Professionalism and Advanced Communication Day 1: Thursday 4 February 2021
  • M4: Professionalism and Advanced Communication Day 2: Tuesday 13 April 2021
  • M4: Professionalism and Advanced Communication Day 3: Wednesday 14 April 2021
  • M5: Research Methods Day 1-4: Tuesday 4 – Friday 7 May 2021
  • M5: Research Methods Day 5: Thursday 10 June 2021